Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

When responding to a water damage emergency, we begin with a detailed inspection of your home or property, including a damage assessment. At this stage, our professionals are trying to determine the scope of the damage so that we can develop an appropriate plan of action.

Whether due to a storm, a busted water line, or a malfunctioning appliance such as a dishwasher or washing machine, water damage can go from trivial to detrimental in no time. This can lead to high repair costs, as water damage is typically not covered by standard insurance.

When it comes to water and storm damage, there's often no easy fix, and it's not recommended to attempt repairs on your own without the proper equipment and know-how. SERVPRO of West Littleton / Sheridan has been in the water damage restoration business for decades, and our experienced team knows what to do in just about any water-related disaster situation. 

The first thing to do after experiencing a flood or discovering water damage is to remain calm and ensure your own safety and that of your family or others in the area. When it's time to start removing the water and restoring the property--and the sooner, the better--our emergency contact team is available 24 hours a day, 7 days a week to respond to your questions and needs.

The next step is to inspect and assess the extent of damage done, and our process is as follows.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction