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The Water Damage Restoration Process
For over 30 years, SERVPRO has been restoring disaster-inflicted homes and businesses to their original condition (or as close to it as possible). With 1,700 locations across the United States and Canada, we take pride in our locally-owned franchise model and our commitment to our customers.
Throughout our decades of experience, we've revised and honed our process to be as efficient and effective as possible. Whether tackling a fire-related or a water-related disaster, although the equipment and techniques used may differ, the general process remains the same: assess the damages, remove the contaminants, dry out the property, clean and sanitize, and finally, restore.
Even our fire restoration process includes assessing water damage, as sprinkler systems, fire hoses and other sources of water for fire extinguishing can cause water damage as well.
A flood or other event resulting in water damage is likely to be a harrowing experience for the average person. Although discovery of such a disaster can cause initial shock, it's important to remain calm and take immediate steps to reduce further damage and destruction. We recommend contacting SERVPRO of West Littleton / Sheridan as the first step, so we can walk you through what to expect and begin the restoration process as soon as possible.
SERVPRO of West Littleton / Sheridan has dealt with thousands of flooding events. Continue reading to learn more about our six-step process.
Water or Flood Damage?
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Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.
Step 1 - Emergency Contact
The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.
Step 2 - Inspection and Water Damage Assessment
We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.
Step 3 - Water Removal / Water Extraction
The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.
Step 4 - Drying and Dehumidification
We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.
Step 5 - Cleaning and Sanitizing
We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.
Step 6 - Restoration
Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.
